AXESYS offer support contracts that may include user assistance, workstation troubleshooting, IT asset management and management of office applications or specific to your business.
We provide help and assistance to all of your employees and users for all incidents or daily requests. A single point of entry is at your disposal and allows you to reach our support teams. We offer N1 / N2 / N3 support services based on ITIL standards.
- Service center
- ITIL N1 N2 N3
- Fast and efficient processing of requests
- Active problem solving
IT Infrastructure Management
The management of IT equipment ensures sustainability and is a major challenge for the company. Good management of your fleet allows you to prevent failures and reduce operating costs.
- Servers & NAS
- Peripherals (Printers, screens, etc...)
IT security goes first and foremost by securing workstations or mobile terminals through solutions for antivirus protection (anti-ransomware), data encryption, filtering / limiting access, etc. The practice of “BYOD “also imposes new ways of securing company data.
- Reinforced security
- VPN & Encryption
Mobility and collaborative work
Increasingly mobile sales teams, teleworking or the establishment of several geographical sites can complicate exchanges between employees
Solutions exist to allow your employees to access company resources from anywhere and to share / exchange in a completely secure manner with all employees regardless of their place of work.
- VPN Solutions
- Team work
- Remote work
Team & Skills
We offer the profiles and skills adapted to each type of need: Technicians, Administrators, Engineers, Project managers …
- Closeness and relationship of trust with our customers
- Expertise and knowledge of our employees
- Daily support
- Varied profiles and multi-skill poles